Frequently Asked Questions (FAQ)
Online Day Passes
Am I guaranteed park entry if I buy my Day Pass online?
No. Entry into all Florida State Parks is on a first come, first served basis. Many parks fill to capacity, especially on weekends and holidays. Pre-purchased Day Passes do not guarantee park entry upon arrival. Should the park be at capacity when you arrive, you will not be allowed to enter the park at that time. Park staff may suggest that you try visiting at an alternate time during that day. If you are unable to enter a park due to park capacity issues, you may request a full refund for your Day Pass by calling 1-888-622-9190.
Am I required to buy my day pass online?
No. Florida State Parks that are open to the public will offer other options to pay at the park for admission.
Can I use my Day Pass at multiple Florida State Parks?
No. Your Day Pass is only valid for admission to the single Florida State Park selected at check-out, on the date of purchase.
Does my Day Pass cover any fees other than park admission?
No. Your Day Pass is valid for park admission only and does not waive other special use fees.
What if I decide not to visit on the day of purchase? Can I request a refund?
Yes. Contact ReserveAmerica Call Center at 1-800-326-3521 to request a refund. Please be prepared to provide the confirmation number from your order.
What if I forgot to bring my receipt?
You may be asked to show park staff either a printed copy of your receipt or a digital copy (on your phone or mobile device) for park entry. If a printed or electronic copy of your receipt cannot be provided at the time of entry, admission may be denied.
What if I have a Florida State Parks Annual Entrance Pass?
Florida State Parks Annual Entrance Passes will be honored for park admission. If you are a current Florida State Parks Annual Entrance Pass holder, you do not need to purchase a day pass online – your pass will be honored. Please see our website for complete Florida State Parks Annual Entrance Pass Program Benefits. Due to recent statewide park closures from COVID-19, Florida State Parks will honor all current Annual Entrance Passes 2 months past the marked expiration date. Simply present your pass card, like normal, at the time of admission.
Will I still have to wait in line?
Maybe. Most Florida State Parks have limited entry points into the park. Please be prepared to wait in line to show park staff your day pass receipt.