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Visitor Services Operations provides overall management of the Division's park concessions program. This program consists of 64 separate providers/operations covering a wide variety of services including merchandise sales, passenger ferry services, boat and land tours, food and beverage services, recreational equipment rentals, pier operations, campground operations, and recreational skills instruction.

Do you have a question about a park, activity or event? Call the information line at (850) 245-2157 to reach knowledgeable staff that can help. Also, visit Frequently Asked Questions for answers to the most common questions the Visitor Info Line receives.
Members of the media can find contact information and news releases in our press information section.

Tell us what you think. Take the DEP Customer Survey to tell us about your experiences at Florida's state parks and state trails. There are three parts to this survey with a total of 15 - 20, short and simple, questions. Some questions branch out to allow you to provide more information on the subjects that interest you most. Part I asks for demographic information that will help us better understand our customers. Part II asks for information on your most recent experience with DEP. Part III provides an opportunity for you to submit written comments. Your answers will let us know how we are doing and help us improve our services.